Shipping policy
Delivery is Free of Charge to any UK address.
We use DHL, who provide an excellent tracked delivery service, with orders easily tracked on the DHL App. You will be able to take control of your delivery and have it delivered at your convenience.
For deliveries within approx 50 miles of Glasgow, we use a local courier, there is no tracking information for this service.
Delivery by courier is to your front door. For your protection, we do not offer a Safe Place option due to the high value of the product. Please use the DHL App to rearrange your delivery to a suitable day, alternative address, or arrange a pick up.
Delivery times are approximate, please refer to the product description for timescales.
Courier Delivery Service
Delivery is to the shipping address provided on your order. DHL will allow an option to leave with a neighbour, change your date, or to send the local DHL depot for pick up. For your parcels security, DHL do not offer a Safe Place option.
With regret, No claims can be accepted for inconvenience, loss etc. caused by unexpected or unavoidable delays in delivery (see Delivery Times. In the unlikely event that your item is damaged in transit, please contact us within 24 hours of receipt to allow us to claim insurance with the courier. With regret, no compensation can be offered for items damaged in transit, we will replace the item for you within our terms.
All delivery dates and times quoted are approximate, where an order contains two or more items with different lead-times, we will ship the complete order together.
Express Delivery
If you require an express service, please give us a call on 0141 646 1231 or CONTACT US
Your artwork will be very carefully quality checked and extremely well packaged before shipping, please open and check your product thoroughly within 24 hours of arrival, because the good news is we have 24 hours insurance with the courier.